Applied Memetics LLC

  • Customer Service Engineer

    Job Locations US-VA-Chantilly
    Job ID
    2018-1711
    Category
    Information Technology
  • Overview

    AM LLC is seeking one (1) Customer Service Engineer candidate for a Chantilly, VA, location in support of a Veterans Affairs program. 

    Responsibilities

    A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues.

    Qualifications

    • Bachelor's degree in a general field is required. 
    • 5 years of experience is required.
    • 8 years of additional, relevant experience may be substituted for education. 
    • Must be a US Citizen to meet contractual requirements.
    • Must be able to obtain and maintain a position of Public Trust clearance.

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