System Maintenance Technician II (MAC Expert Level 1)
In addition to the experience of a system maintenance technician, the MAC Expert Level 1 is able to understand the routine system maintenance tasks and is able to plan and schedule those tasks for the IT networks without disrupting normal workflow.
Able to identify needs for emergent maintenance and assess appropriate course of action.
Able to consistently maintain both routine and emergent maintenance logs.
Can identify ongoing maintenance issues.
3 years experience and Associate's degree or 2 years technical school in computer science, electronics engineering, or other engineering or technical discipline is required.
Apple Certified Mac Technician Certification (ACMT).
4 years of additional relevant experience may be substituted for education, such as Apple and iOS.